Privacy Policy

Tastes Like Home ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and services (collectively, the "Service"). By using our Service, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies, please do not use our Service.

**Information You Provide** - **Account Information:** Name, email address, phone number, password, and profile picture when you create an account. - **Profile Information:** Bio, food preferences, dietary restrictions, and other information you add to your profile. - **Cook Information:** If you're a cook, we collect business information, cooking background, kitchen photos, certifications, and bank account details for payouts. - **Transaction Information:** Order details, payment information (processed securely through our payment processor), and delivery/pickup addresses. - **Communications:** Messages between users, customer support inquiries, and feedback you provide. **Information Collected Automatically** - **Device Information:** Device type, operating system, browser type, and unique device identifiers. - **Usage Information:** Pages viewed, features used, time spent on the Service, and interaction patterns. - **Location Information:** General location based on IP address, and precise location if you enable location services for features like "cooks near me." - **Cookies and Similar Technologies:** We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns.

We use the information we collect to: **Provide and Improve Our Service** - Process and fulfill orders - Enable communication between buyers and cooks - Process payments and payouts - Provide customer support - Personalize your experience - Improve and develop new features **Safety and Security** - Verify user identities - Detect and prevent fraud - Monitor for terms of service violations - Ensure platform safety and security **Communications** - Send order updates and notifications - Respond to your inquiries - Send promotional messages (with your consent) - Provide important service announcements **Legal and Compliance** - Comply with legal obligations - Enforce our terms of service - Respond to legal requests - Protect our rights and property

We may share your information in the following circumstances: **With Other Users** - Buyers can see cook profiles, including name, location (general area), ratings, and menu items. - Cooks can see buyer names and pickup/contact information for orders. - Review content is publicly visible. **With Service Providers** We share information with third-party companies that help us operate our Service: - **Payment Processing:** Stripe processes payments and cook payouts. - **Authentication:** Clerk handles user authentication and account security. - **Cloud Services:** We use cloud providers to host our platform and store data. - **Analytics:** We use analytics services to understand how users interact with our Service. - **Communication:** Email and notification service providers. **For Legal Purposes** We may disclose information: - To comply with legal process or government requests - To protect our rights, privacy, safety, or property - To enforce our terms of service - In connection with a merger, acquisition, or sale of assets **With Your Consent** We may share your information for other purposes with your explicit consent.

**What Are Cookies?** Cookies are small text files stored on your device that help us provide and improve our Service. **Types of Cookies We Use** - **Essential Cookies:** Required for the Service to function (authentication, security). - **Functional Cookies:** Remember your preferences and settings. - **Analytics Cookies:** Help us understand how users interact with our Service. - **Marketing Cookies:** Used to deliver relevant advertisements (with consent where required). **Your Cookie Choices** You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service. **Do Not Track** We currently do not respond to "Do Not Track" browser signals. However, you can opt out of certain tracking as described above.

We retain your personal information for as long as necessary to: - Provide our Service to you - Comply with legal obligations - Resolve disputes - Enforce our agreements When you delete your account, we will delete or anonymize your personal information within 30 days, except for information we are required to retain for legal, regulatory, or legitimate business purposes. Order history and transaction records may be retained for up to 7 years for tax and legal compliance purposes.

We implement appropriate technical and organizational measures to protect your personal information, including: - Encryption of data in transit (HTTPS/TLS) - Encryption of sensitive data at rest - Secure authentication through Clerk - Regular security assessments - Access controls and monitoring - Employee training on data protection **Payment Security** We do not store complete credit card numbers. Payment information is processed securely by Stripe, which is PCI DSS compliant. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the following rights: **Access and Portability** You can access your personal information through your account settings. You can request a copy of your data in a portable format. **Correction** You can update your account information at any time through your account settings. **Deletion** You can request deletion of your account and personal information. Some information may be retained as described in the Data Retention section. **Opt-Out** - You can opt out of marketing communications by clicking "unsubscribe" in any marketing email. - You can adjust notification preferences in your account settings. **California Residents (CCPA)** California residents have additional rights, including: - Right to know what personal information is collected - Right to delete personal information - Right to opt-out of sale of personal information (we do not sell personal information) - Right to non-discrimination for exercising privacy rights **European Residents (GDPR)** If you are in the European Economic Area, you have additional rights under GDPR, including: - Right to object to processing - Right to restrict processing - Right to withdraw consent To exercise any of these rights, contact us at privacy@tasteslike.homes.

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 18, please contact us.

Our Service is operated in the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Service, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence. For users in the European Economic Area, we rely on Standard Contractual Clauses approved by the European Commission for international data transfers.

Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to our Service.

We may update this Privacy Policy from time to time. We will notify you of any changes by: - Posting the new Privacy Policy on this page - Updating the "Last Updated" date - Sending you an email notification for material changes (if you have an account) We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: **Email:** privacy@tasteslike.homes **Mail:** Tastes Like Home Attn: Privacy Team 123 Food Street San Francisco, CA 94102 United States **Data Protection Officer:** For GDPR-related inquiries, you may contact our Data Protection Officer at dpo@tasteslike.homes.